Helpdesk : How To (Tutorials)

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The CIS Help Desk is currently working to educate students, staff and faculty on the various technology resources available at Bank Street.

The purpose of this page is to provide a knowledge base of common questions and applications used at Bank Street. The CIS Help Desk team welcomes and encourages all users to provide feedback and suggestions by emailing us at helpdesk@bankstreet.edu

We will continue to update this page to meet the computing needs of the Bank Street Community.

As Bank Street Staff, you have a Novell Network account that gives you the ability to save files to your home directory and other shared areas. But you might be asking yourself, why should I save files to the Novell Network?
- Another big benefit of saving files to the network is that all files saved to the network can be accessed securely from home using https://myfiles.bankstreet.edu For detailed documentation using this service, click here
As Bank Street Graduate Students, you can apply for a GroupWise Email account by clicking here.
- To learn how to use GroupWise Email, please view the Student Email manual or the GroupWise Webaccess Manual.
Using the voice mail and telephone system

Network:

Email:

General Help in Using of OSX:

Using Multimedia and Web Design Software:

Microsoft Office for Mac:

...More documentation comming soon!

NOTE: To view this information you must have Acobat Reader.

Special thanks to the Instructional Technology Center for assistance with documentation