http://www.bankstreet.edu/helpdesk/ Welcome to the Bank Street Helpdesk!!! en-us Tue, 10 Apr 2007 05:00:00 GMT Tue, 10 Apr 2007 15:12:10 GMT http://backend.userland.com/rss UserLand Frontier v9.5 rssUpdates cdaiello@bnkst.edu (Christina D'Aiello) cdaiello@bnkst.edu (Christina D'Aiello) http://www.bankstreet.edu/helpdesk/howto.html <IMG src="http://www.bankstreet.edu/gems/helpdesk/CISHelpDeskbanner.jpg"> <H2>Welcome!</H2> <P>The Help Desk is located on the 7th Floor in Room 703 and is open&nbsp;Monday through Friday 9:00 AM - 5:00 PM. The purpose of the Help Desk is to provide assistance to College staff and students who require information and assistance with technology services.</P> <P>The Help Desk website provides online documentation and important computing alerts&nbsp;for students and staff.&nbsp; Please consult our <A href="http://www.bankstreet.edu/helpdesk/howto.html">How To</A> section for answers to your most common questions.</P> <P>To the extent possible, the Help Desk will attempt to handle problems and requests over the phone, dispatching a technician to the user when resolution can not be reached.&nbsp; Before contacting the Help Desk please&nbsp;make&nbsp;a note of the&nbsp;specific error code or problem so we can better troubleshoot the issue.</P> <P><STRONG>Contact the Help Desk:</STRONG></P> <UL> <LI><STRONG>212-875-4642</STRONG> <LI>Email at <STRONG><A href="mailto:helpdesk@bankstreet.edu">helpdesk@bankstreet.edu</A></STRONG> <LI><STRONG><SPAN style="FONT-WEIGHT: normal">Use our <A href="http://www.bankstreet.edu/helpdesk/ask.html">online&nbsp;form</A> to send an Email to one of the Help Desk technicians</SPAN></STRONG></LI></UL><STRONG><SPAN style="FONT-WEIGHT: normal"></SPAN> <P><BR></P></STRONG>