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Associate Director, Strategy and Operations


Start Date: Sep 01, 2017
Salary: Commensurate with experience

Position Vacancy - Associate Director, Strategy and Operations

The Associate Director, Strategy & Operations is a high-level administrative position that works closely with the COO and his Chief of Staff to help execute the organization’s operational goals. This position helps support operational projects, and supports the COO’s work with his Strategy and Operations leadership team. In addition, the Associate Director, Strategy & Operations would manage the COO’s complex calendar to ensure the COO can remain focused on key operational priorities for the organization.
The ideal candidate will be extremely professional, energetic, and have a positive attitude. They will be able to demonstrate flexibility and a strong ability to multi-task across a variety of duties while paying close attention to detail and remaining organized. The position requires judgment, discretion and confidentiality. The ideal candidate will be required to prioritize their responsibilities and balance time-sensitive projects with day-to-day activities.

Calendar Management & Operational Support

• Manage the long-term and day-to-day complexities of the Chief Operating Officer’s calendar.
• Work closely with COO and Chief of Staff in long-term calendar planning and strategy.
• Work closely with the Chief of Staff to assist in meeting agenda and materials preparation.
• Collaborate with President’s Executive Assistant and Chief of Staff to assist in Cabinet, Board of Trustee meetings and all committee meetings including Audit, Investment, Compensation and Finance Committees.
• Interact and communicate with internal and external audiences to schedule meetings and plan logistics.
• Track Strategy & Operation leadership vacation schedules on central calendar; identify and flag any areas of overlap that may be of concern.

Project Management & Communications

• Provide project management support for high-priority, cross-functional communications projects, including project management oversight on cross-divisional and cross-functional special initiatives.
• Prepare proof and edit documents, correspondence, presentations, spreadsheets and reports as directed ensuring accuracy and meeting all established deadlines.
• Provide analytical and data management support for various special projects.
• Maintain required registrations and paperwork for grants and contracts, and act as point person across College to provide needed documentation.
• Approach work with and model effective customer-service and problem-solving mentality.
• Act as a thought partner in developing, improving and implementing processes to ensure the efficiency, consistency and high quality of work within the division.
• Support in developing key tools and practices to sustain a strong organizational culture.
• Support Strategy & Operations leadership in various special projects and duties as assigned.

Leadership Team Operations

• Support the Strategy & Operations team with logistics and planning for professional development and trainings.
• Order, track and manage Strategy & Operations supplies.
• Assist the Chief of Staff in the day-to-day management and coordination of the Strategy & Operations leadership team as needed
• Act as point of contact for operational functions related to administrative office space (ICC) (i.e. kitchen logistics, paper ordering, i.d. badges, etc.)


• High level of personal responsibility, initiative and motivation.
• Excellent interpersonal skills; ability to build relationships with diverse constituencies.
• Extraordinary attention to detail and the ability to quickly understand the big picture.
• Superior analytical and project management skills for planning, designing, documenting, communicating and following-up.
• Ability to work independently and also effectively with others at varying levels of an organization and to consistently display a high level of professionalism in all interactions.
• Ability to be flexible in an ambiguous, fast-paced environment of quickly changing priorities and tight deadlines.
• Excellent written and oral communication skills.
• Ability to act efficiently on last minute projects.


• Bachelor’s Degree with 3 – 5 years experience working in an administrative and operations capacity.

Bank Street College of Education is an Equal Opportunity Employer and does not discriminate on the basis of age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law in its employment policies and other college administered programs.  In addition, Bank Street College of Education will provide reasonable accommodations for qualified individuals with disabilities.

Bank Street has been recognized as a leader in education, and strives to have its faculty and student body reflect the diversity of the society in which they exist. Candidates from underrepresented groups are encouraged to apply.

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