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Associate Director, Strategy and Operations


Start Date: Mar 05, 2018
Salary: Commensurate with experience

Position Vacancy - Associate Director, Strategy and Operations

The Associate Director, Strategy & Operations is a high-level administrative position that works closely with team members across the Strategy and Operations team to help execute the organization’s operational goals. This position helps support operational projects as well as program teams within the Division of Strategy and Operations.

Reporting directly to the Director of Operations and Implementation, the Associate Director will be expected to exercise independent initiative and judgment in the support of program budgets and grant tracking and reporting; Human Resources functional support; and acting as the operations liaison to manage office procurement activities. In addition, the Associate Director, would manage the COO’s complex calendar to ensure the COO can remain focused on key operational priorities for the organization.

The ideal candidate will be required to prioritize their responsibilities and balance time-sensitive projects with day-to-day activities with an extremely professional, energetic, and positive attitude. They will be able to demonstrate flexibility and a strong ability to multi-task across a variety of duties while paying close attention to detail and remaining organized. The position requires judgment, discretion and confidentiality.


Program Support and Project Management

• Act as liaison for program teams situated within the Division of Strategy and Operations to ensure program alignment with Division and College-wide processes, and to resolve questions or issues.
• Supports cross-functional activities of the team and the development and roll out of new processes and efficiencies in division operational work.
• Maintain required registrations and paperwork for grants and contracts, and act as point person across College to provide needed documentation.
• Supports programs in monitoring grant expenditure data to ensure funding requirements are met.
• Works with the Director of Operations and Implementation to develop and maintain appropriate templates and materials to support budgeting and procurement processes.
• Monitor decisions regarding the dissemination of information by documenting and tracking communications. Work with program teams to manage on time execution.
• Provide project management support for high-priority, cross-functional communications projects, including project management oversight on cross-divisional and cross-functional special initiatives.
• Prepare proof and edit documents, correspondence, presentations, spreadsheets and reports as directed ensuring accuracy and meeting all established deadlines.
• Act as a thought partner in developing, improving and implementing processes to ensure the efficiency, consistency and high quality of work within the division.
• Support in developing key tools and practices to sustain a strong organizational culture.
• Support Strategy & Operations leadership in various special projects and duties as assigned.

Divisional Operations Support and Calendar Management

• Manages the coordination of day to day administrative tasks and office management, including the long-term and day-to-day complexities of the Chief Operating Officer’s calendar and the tracking and monitoring of procurement activities.
• Assist the Chief of Staff in the day-to-day management and coordination of the Strategy & Operations leadership team as needed
• Act as point of contact for operational functions related to administrative office space (ICC) (i.e. kitchen logistics, paper ordering, i.d. badges, etc.)
• Track Strategy & Operation leadership vacation schedules on central calendar; identify and flag any areas of overlap that may be of concern.
• Collaborate with President’s Executive Assistant and Chief of Staff to assist in Cabinet, Board of Trustee meetings and all committee meetings including Audit, Investment, Compensation and Finance Committees.
• Interact and communicate with internal and external audiences to schedule meetings and plan logistics.


• High level of personal responsibility, initiative and motivation.
• Ability to multi-task, comfortably switch gears, and prioritize workload.
• Superior analytical and project management skills for planning, designing, documenting, communicating and following-up.
• Ability to work independently and also effectively with others at varying levels of an organization and to consistently display a high level of professionalism in all interactions.
• Excellent written and oral communication skills.
• Demonstrated prior experience using advanced MS Excel, Powerpoint, Word.


• Bachelor’s Degree with 3 – 5 years experience working in an administrative and operations capacity.

Bank Street College of Education is an Equal Opportunity Employer and does not discriminate on the basis of age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law in its employment policies and other college administered programs.  In addition, Bank Street College of Education will provide reasonable accommodations for qualified individuals with disabilities.

Bank Street has been recognized as a leader in education, and strives to have its faculty and student body reflect the diversity of the society in which they exist. Candidates from underrepresented groups are encouraged to apply.

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